FAQs


WHY SHOULD I RENT?

I started this business to offer a wide variety of people the opportunity to rent these amazing, hand made creations (some that cost upwards of $500!) for their child to wear for a special occasion such as a Disney trip, birthday party, Halloween, photo shoot, etc. Renting is a more budget friendly way of getting an amazing outfit at a fraction of what it would cost to buy. Just like “Rent the Runway” rents special occasion dresses for adults, Your Fairy Godmother rents special occasion, Disney and Fairytale inspired costumes for your little Princes and Princesses.

WHAT DESIGNERS DO YOU CARRY?

We are currently carrying designers such as Ella Dynae, Alora Safari, Primafashions, Oh Sew Fancy and Fox & Heron. It is very important to us to seek out small businesses or seamstresses located primarily in the USA so we may actively support other woman owned, small business owners. 

WHY DON'T YOU SELL THEM?

I source the most beautiful, highest quality dresses and costumes out on the market today and buy direct from designers and small business who make each item by hand. Nothing is mass produced (which takes away from the special-ness of an item, I believe). Most of these dresses and costumes are not the type of costumes you would want to buy to throw into your child’s dress up trunk. They are made of satin, sequins, velour, lace and velvet that deserve to be taken a little more care of. Like a prom or wedding dress, you have to be a little more careful handling them and I can’t imagine a young child just playing dress up in one. With that being said, if you really want to own one of these beautiful dresses for yourself...all the designers are given credit for their dresses on my website and you may contact them personally to have one specially made for your child.

HOW DOES IT WORK?

First of all, message me to make sure the outfit you want is available for the time frame you need it for or check with the calendar listed under each product listing. After you work out dates/availability, place the items you want into your cart for the time frame you want it (either 4 or 8 days) and check out. Don’t forget to add on any accessories! At checkout, in the notes section, put the exact dates you need the outfit and where it will be shipped (if different than your home shipping address). An email confirmation will be mailed to you and you can sit back and relax until your event.

WHAT ABOUT TIME FRAMES? I NEED A COSTUME FOR MORE THAN 8 DAYS!

The time frames are not at all set in stone. I am pretty easy to work with and will gladly work with you to make sure you have what you need for the dates you need it for. Just message me and we can make it work! Please do note that I will not accept rentals for less than 4 days, though. It just wouldn’t work out (due to shipping times, etc).

CAN I SHIP TO MY DISNEY RESORT?

Yes, you can! I can have your item shipped directly to Disney for you. In most cases this is a very easy and painless process. You arrive and Your Fairy Godmother box full of beauties is waiting for you. There are, however, some resorts that are easier to work with than others. Some resorts may charge a small handling fee (such as $5-6) to receive a package. You may also ship your box back directly from Disney. Again, in most cases this is a very easy process - just handing off your original box to the front desk with the pre-paid return shipping label attached to the front. In some cases, they may ask you to walk it over to a Distribution Center they have on site. Either way, it helps lighten the load of traveling and we could all use that when traveling with children, right? *Please note that I ship anywhere within the US so I can definitely ship to your resort even if you are staying at a resort other than Disney.*

I CAN'T RENT...MY CHILD WON'T WANT TO RETURN THE DRESS!

I believe in making renting a fun process for both you and your child. If done right, I think it can enhance the magic that Disney is all about and create a wonderful experience for your child. If you have your rentals shipped to your resort, the box will be waiting for you upon arrival. Tell your child that their "Fairy Godmother" sent them something magical just to wear while at the park. Once their trip is over, the dress has to be shipped off to the next Princess or it loses is magic. What a fun experience for the child and an additional way to make them feel special. And what child wouldn't want to pass on the magic to another?

I'M SCARED TO RENT! MY CHILD IS TOO MESSY!

I understand that since young children are wearing these costumes that they will not stay pristine. I have two small children of my own so I totally get it, trust me. With that being said, I expect that you would take care of the dress as if it were your own. You probably wouldn’t let your child roll around in the mud in their own clothes so I doubt you would do so in a specialty costume. But what if they are eating a Mickey bar and it drips on them? Life happens. Let them have fun. Most stains are easily removed by the specialty dress cleaner I use. I haven’t received a destroyed dress back yet (keeping my fingers crossed). In the event that you lose a costume or it is completely destroyed to the point where I can no longer rent it out, you will be expected to pay full retail value for that item so it may be replaced. 

WHAT IF I DON'T RETURN MY RENTAL IN THE ALLOTTED TIME FRAME?

Since other Princesses may be waiting for their turn to shine, we do expect that items are returned to us in the allotted time frame. We try to make it as easy as possible for you to do that by including a pre-paid return label for you. Just package up your items in the original packaging, affix the return label and mail back to us. We will clean the clothing for you! If you forget about your package or return it late, you will be subject to a $50 late fee for each day the package is late. 

WHAT IF I LOSE MY ITEM OR DAMAGE IT?

We understand that things are bound to happen sometimes that are beyond our control. If an item is lost, please contact us as soon as possible as we may have others waiting on the same item. All lost items will be subject to a non-return fee in the amount of the retail value for the item. We know that with small children wearing our clothing, small stains, snags and wear and tear will eventually happen. We have cleaners and seamstresses on hand to fix these types of minor repairs. In the event that an item is damaged beyond repair, you will be charged the full retail value of the item so we may replace it.

 


Planning a trip to that magical kingdom and don't want to travel with your rentals? No problem. Just have your order shipped directly to your hotel for pickup when you arrive. Most resorts offer this service. After your little one wears their clothing from Your Fairy Godmother, just package it back in its original box and attach the return label that will be included with your order and have it shipped back to us directly from your hotel. Not staying at a Disney resort? No problem! We ship anywhere with the US.


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